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Complaints

Concerns regarding a child care provider?
​Any complaint may be submitted anonymously. 
Any complaint received by our office is followed up by one of our staff members. If you believe the complaint involves neglect or child abuse, please contact the NJ Child Abuse Hotline at 1-877-NJ-ABUSE. Below is guidance on filing a complaint.

Licensed Child Care Centers: 
You may contact the Office of Licensing at 1-877-667-9845. Their office will conduct an investigation in regards to the information received. You are entitled to review the complaint and investigation summary report by visiting this link.

Registered Family Child Care/Family, Friends, and Neighbors Providers: You can contact our office directly for the county in which the Provider resides. The FCC/FFN team will then conduct an inspection and monitor the home to review the information received through the complaint. 
  • Atlantic County: Tasha Devonish - 609-365-5027
  • Cape May County: Marysel Maldonado - 609-898-5500
  • Cumberland County: Kathy Grant - 856-462-6800
  • Gloucester County: Yvonne Jimenez - 856-537-2322
  • Salem County: Tonya Kidd - 856-469-6100

Office Concerns:
If you have any concerns with our office, we invite you to take a brief survey using this link.
You may also contact the Site Manager for the county in which you have concerns. 

  • Atlantic County: Christa Loper - 609-365-5027
  • Cape May County: Christa Loper - 609-898-5500
  • Cumberland County: Iris McAllister - 856-462-6800
  • Gloucester County: Rick McGuire - 856-537-2322
  • Salem County: Rick McGuire - 856-469-6100
Rutgers  Southern Regional CCR&R Agency
Copyright © 2015
  • Home
  • Families
    • Getting Started
    • Financial Assistance
    • Types of Child Care
    • Policy Updates for Families
    • Child Care Referrals
    • Family Engagement Specialist >
      • BBB/ASQ-3 information
      • Información en Español
      • Family Resources >
        • SPAN for families
      • Upcoming Community Events
  • Early Care Providers
    • Forms
    • Policy Updates for Early Care Providers
    • CCDBG Trainings
    • Professional Development >
      • 2023 training schedules
      • GrowNJKids/QIS >
        • GNJK Training Calendars
      • I/T Training Schedule
      • FCC/FFN: CPR/FA info
      • Central NJ Health Consultants
      • SEFI
      • NJ SACC-Afterschool
      • SPAN
  • FCC/FFN
    • Getting Started
    • Professional Development
  • Helpful Links
  • Policy Updates for Providers
  • Important Updates
  • Employment Opportunities
  • Contact Us
    • About Us
    • Atlantic County
    • Cape May County
    • Cumberland County
    • Gloucester County
    • Salem County
    • Survey
    • Complaints
  • Online Payments Options